Please read carefully: Welcome. You (“you” or “End User”) refers to the end user of the Xingchi service, namely employees, customers, visitors, and other related personnel within an enterprise or organization. This software and service (the “Software,” the “Service,” or “Xingchi”) is provided by Xingchi (the “Company,” “we,” or “us”). Please read and fully understand all terms of this agreement, particularly the limitation of liability clauses and the governing law and dispute resolution clauses. By registering, logging in, or otherwise using this software service, you acknowledge that you have read, understood, and agreed to all terms of this agreement. If you do not agree with any term, please do not use this software service. For privacy matters, please also read the Xingchi Privacy Policy.
1. Service Description
Special notice: This software is a technical service platform providing internal management and employee communication for your enterprise or organization. The Company primarily provides technical connectivity and client software, as well as comprehensive technical solutions including server deployment. As an employee or authorized user, your registration, account management, content publishing, and other activities are subject to the service contract between your enterprise or organization and the Company, and your enterprise or organization is responsible for those activities. Your personal information and business data generated while using this service are collected, stored, and processed by your enterprise or organization on its own privately deployed and managed servers. The Company does not collect, store, or process such data.
1.1 This software is a technical service platform providing internal management and employee communication for enterprises and organizations. Main features include, but are not limited to, internal enterprise communication, information sharing, and collaboration management.
1.2 The Company only provides technical platform services and does not participate in specific internal management or communication activities among users (including employees, customers, visitors, and other related personnel authorized by the enterprise or organization). It also does not assume any review, custody, backup, or guarantee responsibility for any activities or content conducted among users through this software.
2. Accounts
2.1 Account registration and use:
- You understand and agree that using this software service requires account registration. Registration may require an invitation code or authorization code provided by your enterprise or organization, or may be conducted through open registration.
- During registration, you may need to provide personal information such as your phone number or email address. You warrant that the information you provide is true, accurate, complete, lawful, and valid.
- Your account is managed by your enterprise or organization. You should properly safeguard your account information and password and bear full responsibility for all activities under your account.
- You agree that account registration, cancellation, and content publishing, storage, and other activities under your account are managed by and the responsibility of your enterprise or organization, and that such information is collected, stored, and processed on its privately deployed and managed servers. The Company does not collect, store, or process such information and cannot suspend or terminate individual user accounts.
2.2 Account termination:
- When the service contract between the Company and your enterprise or organization terminates (including, without limitation, violation of national laws, mutual agreement to terminate, expiration without renewal, or provision of false information), you will be unable to connect to your enterprise or organization and use this software service.
- You understand and agree that the Company bears no responsibility for your inability to use this software service due to termination of your enterprise or organization’s service.
3. User Conduct
3.1 When using this software service, you must comply with applicable laws and regulations of the People’s Republic of China, this agreement, and all rules applicable to this software.
3.2 You agree not to:
- Publish, transmit, or disseminate any content that violates the constitution, laws, regulations, or national policies; endangers national security; discloses state secrets; undermines national unity; incites ethnic hatred or discrimination; undermines ethnic unity; undermines national religious policy; promotes cults or superstition; spreads rumors; disrupts social order; promotes obscenity, pornography, gambling, violence, murder, or terrorism; instigates crime; insults or defames others; infringes others’ lawful rights; or is otherwise prohibited by laws and administrative regulations.
- Infringe another person’s intellectual property, portrait, privacy, reputation, or other lawful rights.
- Maliciously attack this software system, spread viruses, trojans, or other harmful programs, or take any action that may damage the normal operation of this software, data security, or the Company’s lawful rights.
- Distribute spam or advertising, or use this software for illegal activities such as fraud or pyramid schemes.
- Impersonate others or use this software with a false identity.
- Violate this agreement or other related rules of the Company.
3.3 You understand and agree that any content you upload, publish, or transmit while using this software is stored and managed by your enterprise or organization, which bears full responsibility for its legality, authenticity, accuracy, completeness, timeliness, validity, and security. The Company does not review such content or assume any responsibility for it in any form.
4. Intellectual Property
- All intellectual property rights in this software (including, without limitation, software, technology, code, interfaces, and data) belong to the Company.
- Ownership of content you upload or publish while using this software is determined by your enterprise or organization. The Company does not store such content and does not claim any intellectual property rights over it.
- Without the Company’s written permission, you may not copy, modify, adapt, translate, reverse engineer, decompile, or otherwise use any part of this software.
5. Privacy Protection
The Company attaches great importance to protecting your privacy. For information on how this software collects, uses, stores, and protects your personal information, please refer to the Xingchi Privacy Policy.
You understand and agree that, in order to associate users with their enterprise or organization, the Company only collects and stores the “Organization Identifier” you select when connecting to this service (such as organization name, authorized domain, server IP address, or the unique ID provided by your enterprise or organization when accessing this service), used to correctly direct you to the designated server. The Company does not collect, store, or process any user’s personal communication content or business data. Such data is collected, stored, and processed by your enterprise or organization on its own privately deployed and managed servers, and your enterprise or organization bears full responsibility for its collection, use, and protection.
6. Disclaimers and Limitation of Liability
- Service continuity and stability: Xingchi will make every effort to provide stable and secure services. Given the nature of internet services, we do not guarantee that services will be uninterrupted, timely, secure, or error-free. You understand and agree that this software may experience interruptions, delays, or data loss due to network failures, system maintenance, equipment failures, force majeure (such as natural disasters, war, government actions, changes in laws, communication line failures, or attacks), or other factors beyond Xingchi’s control, and Xingchi bears no responsibility for such occurrences.
- Content and data: As a technical service provider, Xingchi does not store content uploaded or published by users (including, without limitation, text, images, files, audio, and video). Such content is stored and managed by your enterprise or organization, which bears full responsibility for its legality, authenticity, accuracy, completeness, timeliness, validity, and security. Xingchi does not assume any review, custody, backup, or guarantee responsibility for any content transmitted through this software.
- User conduct: You bear full responsibility for your actions, content, and results arising from use of this software, including information you publish, transmit, or store and your interactions with other users or third parties. Xingchi bears no responsibility for any illegal, non-compliant, infringing, or other improper conduct by end users.
- Third-party services and links: This software may contain or link to services, content, or websites provided by third parties. Those providers are responsible for their own services. Xingchi bears no responsibility for their content, privacy policies, quality, or security. You should independently assess and assume the risks of using them.
- Maintenance and upgrades: Xingchi reserves the right to maintain, upgrade, adjust features, or update this software without prior notice, which may result in temporary interruptions or feature changes. Xingchi bears no responsibility for such occurrences.
- Devices and network: You are responsible for equipment costs, network costs, and other expenses required to use this software. Xingchi bears no responsibility for interruptions, limited functionality, or losses caused by your equipment, network environment, or improper operation.
- Changes, interruption, or termination: Xingchi may modify, interrupt, or terminate some or all services at any time based on business development, legal changes, or market conditions, without prior notice, and bears no responsibility to end users or any third parties unless otherwise required by law.
7. Changes to These Terms
- The Company may revise these terms from time to time in response to legal changes, business needs, or improvements to the service agreement.
- Any revision will be communicated through in-app notices, website publication, or other appropriate means. The revised agreement takes effect upon publication.
- If you continue to use this software service after a revision, you are deemed to have accepted the revised agreement. If you do not accept it, please stop using this software service immediately.
8. Governing Law and Dispute Resolution
The formation, validity, performance, interpretation, and dispute resolution of this agreement are governed by the laws of the People’s Republic of China. Any dispute arising from your use of this software (including free client software and technical connectivity services) between you and the Company shall first be resolved through friendly negotiation. If negotiation fails, either party may submit the dispute to the competent people’s court in the jurisdiction where the Company is located.
9. Miscellaneous
- All headings in this agreement are for convenience of reading only and do not affect interpretation.
- If any provision is held invalid by a court of competent jurisdiction, such invalidity shall not affect the remaining provisions.
- The final right of interpretation belongs to the Company, but that right is limited to the client software and technical connectivity services provided by the Company and does not cover interpretation by your enterprise or organization of its self-managed data or business rules.
10. Contact Us
If you have questions, comments, or suggestions about these terms, contact us at: